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Accessibility

VIRTUAL TOUR

DOWNLOAD OUR VISUAL STORY

  • VISUAL STORY 2022 PDF (4.326 MB)
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PARKING

There are Blue Badge holder bays in the immediate vicinity of The Story Museum on St Ebbe’s Street, Pembroke Square and St. Aldates. Blue Badge holders may also park in time-restricted bays/permit bays for an unlimited time (but not loading bays). A map of Oxford’s blue badge parking can be found here and more general information here.

CARERS

Any companion or carer to a disabled visitor will be granted free admission to the museum galleries and events. Carer tickets for Small Worlds and the Galleries can be selected as part of the online booking process. If you are a carer accompanying a visitor to an event, please contact the Box Office boxoffice@storymuseum.org.uk, 01865 807600 so we can discuss your requirements.

WHEELCHAIR AND LIFT ACCESS IN THE BUILDING

The Story Museum is wheelchair accessible. There are three lifts on site; one serves all three floors internally and another just the ground to first floor. The full passenger lift serves all three floors via the courtyard and external walkways and is used to gain access to the Galleries entrance.

WHEELCHAIR ACCESS AT EVENTS

Please contact the box office to book a wheelchair space for events in our Woodshed performance space: boxoffice@storymuseum.org.uk, 01865 807600

TOILETS

Our groundfloor toilets are design for disabled people including a wet room, changing bench and hoist.

Full details of the space are below:

  • No RADAR key needed to enter – accessible to public and non-ticket holders
  • Toilet based on ground floor. Level access from entrance to toilet. Permanent ramp, no lift
  • Door width 860mm
  • Direction of transfer onto the toilet is left
  • Toilet seat is 460mm from floor
  • Good contrast toilet seat and drop down hand rail
  • Poor contrast fixed vertical handrails
  • Single alarm cord within reaching distance of toilet
  • Sink at 720-740mm in height
  • Soap in automatic dispenser above sink, with good colour contrast
  • Paper towel dispenser above sink with low colour contrast. Height of 1180mm
  • Waste paper bin and small sanitary bin provided. Currently no sanitary bin provided that is suitable for adult-sized incontinence pads
  • No available hooks for bags or coats
  • Changing bench is wall mounted and height adjustable. It is 1410mm in length and 600mm in width. At its lowest point it is 480mm from the floor. At its highest point it is 880mm from the floor.
  • Overhead ceiling hoist covers all areas in the cubicle (specs are available in booklet next to hoist if you need them)
  • Cubicle is a wet room with a detachable shower head
  • Cubicle is brightly lit
  • Mirror placed at 660mm for ease of use
  • Baby changing facilities available in parent-child toilet next door

For visitors who are D/deaf, deafened or hard of hearing attending the Galleries

A portable induction loop is bookable. Please contact boxoffice@storymuseum.org.uk, 01865 807600 to check availability. The Whispering Wood experience involves listening to stories through individual cup headsets. A transcript of the audio is available from the portal as you enter the Whispering Wood.

For visitors who are D/deaf, deafened or hard of hearing attending our events

If you are coming to an event in the Woodshed please contact us to discuss your requirements so we can find a solution that best matches your needs and is compatible with the event format. For example, this could involve using an induction loop, general amplification or seating arrangements. Please email boxoffice@storymuseum.org.uk, or call 01865 807600.

For visitors who are blind and partially sighted

The Story Museum welcomes Guide dogs and registered assistance dogs.

The Whispering Wood celebrates oral storytelling. There are six audio recordings of traditional oral stories and short storytelling sessions by our Story Guides throughout the day.

The Enchanted Library celebrates story on page, stage and screen. This immersive gallery features a combination of interactives using audio and video in places. We are unable to provide audio descriptive tours of the Enchanted Library but hope to do so in the future.

There are some spaces in the Museum that are dark or have dim lighting – please contact us or notify a member of staff if you are concerned.

The main lift has audio announcements.

PLACES TO SIT DOWN

Seating is available at various points throughout the galleries. Please ask a member of staff if you need additional seating or need to be directed to a quieter spot.

For more information about your visit please our Frequently Asked Questions.